Technology Partner

Nimbata Call Tracking

Nimbata's call tracking platform offers marketing analytics and insights on what drove customers to call a business. Similar to how clicks or conversions are tracked online today, the software intersects user journeys against an important but often ignored medium - the telephone.

Consumer journeys are complex and so is understanding what inspires callers to reach a business. Whether it's to generate sales leads or to service customer inquiries, much intelligence is left to be extracted. Bridging the gap between online & offline strengthens the connection between brands and their customers.

Nimbata offers a call analytics platform so that marketers are equipped with actionable insights to: optimize for sales, spend budgets more effectively, improve customer retention and enhance the visitor experience.

By attributing the marketing efforts that generated calls and ultimately drove sales, marketers finally obtain a true omni-channel view on what drives consumers to act.

App Details

Created: Aug 05, 2014 | Updated: Nov 30, 2018

Comments
4

My experience with nimbata so far

I usually don't write reviews but after a very fruitful conversion I had with the team I decided to publish my thoughts on their service. + Simple registration and sign in interface + Pricing - the best prices I found on the web + Customer Service - I wanted to ask something and the person I spoke to on Skype was very friendly and guided me patiently towards resolving my problem + Nice Reports and export features - Backend is a bit confusing at first but you get the hang of it.
Lars Wilson | Feb. 26, 2015

Call tracking made easy.

Spent a lot of time looking for call tracking, with a lot of ambiguity in most of the providers. Spoke with a representative and was able to set it up in minutes. Great pricing - great customer experience.
Susan Dawson | Feb. 20, 2015

Robust solution - Great customer service

Used it for a digital campaign I ran on google adwords and was amazed by the help the team provided when I asked for support. Nice integration with Google Analytics, fair pricing plan.
Peter Phil | Feb. 6, 2015

Integrates seamlessly !

Love how it combines intuitive design and dashboards, with high performance call quality !
Aphrodite | Aug. 8, 2014